Affiliations & accreditations

At Kallars we take our responsibilities to our clients very seriously. Whether you require our services to purchase, sell, rent/let or manage your property; we ensure that we are members of an industry recommended code of conduct. We receive the highest level of support from a professional body and our industry regulators. Our staff are trained and are encouraged to obtain industry accreditations, to ensure we maintain our professional and client driven approach at all times.

ARLA

By using a Licensed ARLA agent you are guaranteed:

  • That the agency is covered by our Client Money Protection (CMP) Scheme. ARLA has the ability to make discretionary grants if you suffer financial loss due to the bankruptcy or dishonesty of the member or the agency.
  • That the agency has Professional Indemnity Insurance. This ensures you are financially covered for successful claims relating to members' negligence, bad advice or mishandling of data.
  • To be consulting with a qualified and trained agent who can give you professional up-to-date advice and guidance. All our members are required to undertake continuous Professional Development (CPD) each year.
  • That you are dealing with an agent who voluntarily follows the Code of Practice and Rules of Conduct set out by the professional body. If an agent does not follow the Code, they can be fined or if applicable, expelled from membership of ARLA.
  • That you have a route to redress should something go wrong. It is a mandatory requirement that all ARLA members belong to an independent redress scheme, the choice being either the Ombudsman Services: Property or the Property Ombudsman Service. This gives you, the consumer, an added level of protection. The Property Ombudsman Service can award payments of up to £25,000

NAEA

The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. NAEA members practise across all aspects of property both in the UK and overseas, including residential and commercial sales and letting, property management, business transfer, auctioneering and land.

NAEA was founded in 1962 by estate agent and entrepreneur Raymond Andrews. NAEA were established with the goal of upholding good practice and high professional standards in the UK estate agency business. This struck a chord with the industry at a time when there was little representation for estate agents and has allowed the Association to grow phenomenally for over 50 years.

Today, with the NAEA head office based in Warwick, and additional offices in London and Edinburgh, NAEA key roles include providing help and guidance for property professionals across a broad spectrum of disciplines while continually campaigning across the UK to make the property market more efficient and user-friendly for the home buying and selling public. As a leading player in the property industry, NAEA offers significant benefits to both estate agents and consumers.


The Property Ombudsman Scheme

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990.

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.


TDS

Landlords must put rental deposits in a Government-backed tenancy deposit scheme (TDS) if you rent your property on an assured shorthold tenancy that started after 6 April 2007. In England and Wales your deposit will be registered with:

  • The Tenancy Deposit Scheme

The Scheme ensures the deposit is returned to the tenant, if they:

  • Meet the terms of your tenancy agreement
  • Do not damage the property
  • Pay your rent and bills

The landlord or letting agent must put the tenant’s deposit in the Scheme within 30 days of receiving it.

At the end of the tenancy, the landlord must return the deposit within 10 days of both landlord and tenant agreeing how much will be returned. In the event of a dispute between landlord and tenant, then the deposit will be protected in the TDS scheme until the issue is resolved.


Client Money Protection Insurance

Client Money Protection Insurance (CMPI) is a distinct insurance that protects the money of landlords and tenants against theft or misappropriation by the owners of the letting agent whilst it is in their custody or control. These monies are frequently tenant’s deposits and landlord’s rental payments, but can also include monies held for repairs and maintenance to the property and other such circumstances.

 

Internert Advertising

Kallars affiliate themselves with a wide range of property portal sites in order to ensure that full exposure is given to your property with an enhanced extended service. This is above and beyond our own up-to-date, easy to navigate and portable device-friendly Website www.kallars.com


Rightmove

As the UK's number one property website, Rightmove is the destination for home-movers in the UK. Rightmove has consistently grown and has a large market share of UK home-mover activity. It has cemented its place in the Top 10 busiest websites in the UK.


onthemarket

Launched in January 2015, OnTheMarket.com is the new and simple way to search for property. They aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service. The technology is state-of-the-art and the website will seamlessly adapt to fit all screen sizes. When you search OnTheMarket.com, you'll enjoy a cleaner, fresher, more focused approach. No ads, unnecessary information, or spam mail. Just hundreds of thousands of beautifully presented homes for sale or for rent at all price points across the UK. What's more, as a mutual business without external shareholders, they will ensure that the focus remains on continuously improving the search experience. If you're selling or letting a property, choosing Kallars which is a member of OnTheMarket.com, means that your property will not be lost in the mire with properties being marketed by remotely located, part service "internet-only" operators or directly by private sellers or landlords.


MousePrice

Mouseprice is the leading source of UK property market information online. Through the provision of comprehensive and up-to-date housing data, Mouseprice aims to create a more transparent and thus fairer property market. Its parent company, Landmark Analytics is a statistical consultancy to banks and financial institutions specialising in the field of automated valuation models (AVMs). Among other achievements, Landmark Analytics is also the statistical consultant to the Land Registry and the creator of the official Land Registry House Price Index.


Google Adwords

By using GoogleAdWords, Kallars ensure that the most used search engine in the world will guarantee that Kallars is the most prominently displayed property agent whenever a search is made to purchase, sell, rent or let a property.

Of course, we use all means of social media to ensure that we are as far reaching as possible and clients can respond to Kallars by whichever method they prefer.